Term and Conditions

Last Updated: [Insert Date]

Welcome to Step Style Shop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.keenfootwearoutlet.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Step Style Shop caters to fashion-conscious families seeking comfortable, stylish footwear for all occasions. Our primary customers include:

• Parents shopping for children’s footwear (Kids’)
• Men and women seeking quality shoes, boots, sandals, and slip-ons
• Value-conscious shoppers who appreciate free shipping on orders over $50
• International customers (excluding some Asian and remote regions)

2. Website Use

2.1 Access and Eligibility

By using our website, you confirm that you are at least 18 years old or using the site with parental supervision. We reserve the right to refuse service to anyone for any reason at any time.

2.2 Accuracy of Information

We strive for accuracy in all product descriptions and pricing but cannot guarantee all information is error-free. We reserve the right to correct any errors and to update information at any time.

2.3 Prohibited Uses

You may not use our site:

• For any unlawful purpose
• To solicit others to perform unlawful acts
• To infringe on any intellectual property rights
• To transmit viruses or malicious code

3. Products and Services

3.1 Product Offerings

We specialize in family footwear including:

• Accessories
• Boots
• Sandals
• Shoes
• Slip-Ons

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.2 Product Care

For hygiene reasons, we cannot accept returns on Kids’ footwear that shows signs of wear or has been worn outdoors. All children’s items must be returned in absolutely pristine condition.

4. Orders and Payments

4.1 Order Process

All orders are subject to acceptance and availability. Your order constitutes an offer to purchase which we may accept or decline.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect accepted orders.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

5.2 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days)

5.3 International Shipping

We ship worldwide (excluding some Asian and remote regions). International customers are responsible for any customs fees and import duties.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. Items must be:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by proof of purchase

6.2 Return Process

To initiate a return:

1. Contact us at [email protected] within 15 days
2. Complete our Return/Exchange Request Form
3. Wait for approval (within 2 business days)
4. Ship items securely using a trackable method

6.3 Refunds

Refunds:

• Processed within 3-5 business days after we receive your return
• Issued to original payment method
• Exclude original shipping costs

6.4 Exchanges

We’ll cover shipping costs for exchanges. If your desired item is unavailable, we’ll issue a refund instead.

7. Intellectual Property

All content on this site (text, graphics, logos, images) is our property or used with permission and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Step Style Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our maximum liability shall not exceed the price of the product(s) purchased.

9. Governing Law

These Terms shall be governed by the laws of the State of Colorado, USA, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about these Terms:

Step Style Shop
3824 Clay Lick Road
Denver, CO 80203
USA
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm MST